How we collect, store, and protect your personal information and private messages.
Effective Date: March 2026
This Privacy Policy describes how Message After Death (operated by Heezy LLC, referred to as "we," "us," or "our") collects, uses, stores, and protects your personal information when you use our website at messageafterdeath.com and our message delivery service.
By using our website or purchasing our service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our service.
When you use our service, you may provide us with the following types of information:
Identity Information: Your full legal name, date of birth, hometown, and email address. This information is required for death verification purposes.
Recipient Information: The full name, mailing address, and optional email address of the person you designate to receive your message.
Message Content: The private message you write for delivery to your designated recipient. We do not read, review, or access the contents of your message. It is stored in a sealed state from the time of submission until the time of delivery.
Payment Information: Payment is processed through Stripe, a third-party payment processor. We do not store your credit card number, debit card number, or full payment details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards.
Contact Information: If you contact us through our website contact form or by email, we collect the name, email address, and message content you provide.
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, referring URL, and pages visited. This information is collected through standard web server logs and is used solely to maintain and improve site performance.
We use the information we collect for the following purposes:
We do not use your information for marketing purposes, advertising, or data mining. We do not sell, rent, or trade your personal information to third parties.
Your message and personal information are stored using the following safeguards:
Your private message is stored securely and treated with the highest level of confidentiality. Your message is handled only as necessary for secure storage and delivery, and is never shared with anyone outside of this process. It remains sealed from the moment of submission until the moment of delivery.
While we take reasonable measures to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
To fulfill our service, we monitor official database registries and other public records to verify whether a customer has passed away. This monitoring is conducted using the identity information you provide at the time of purchase: your full legal name, date of birth, and hometown.
We may use third-party death verification services to assist with this process. These services receive only the minimum information necessary to perform the verification.
We do not sell your information. We may share limited information in the following circumstances:
Service Providers: We share data with trusted third-party providers who help us operate our service, including Stripe (payment processing), Formspree (form handling), Google Workspace (email and storage), and death verification services. These providers only receive the minimum information necessary to perform their function.
Message Delivery: When your passing has been verified, we share the recipient's name and mailing address with the postal carrier (such as USPS) to deliver your message via certified mail.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our company, our customers, or the public.
You have the following rights regarding your information:
Update or Modify: You may update your message, change your designated recipient, or modify your identity information at any time by contacting us at info@messageafterdeath.com.
Delete Your Message: You may request that your message and all associated personal information be permanently deleted at any time by contacting us. Once deleted, this action cannot be undone.
Access: You may request a summary of the personal information we hold about you by contacting us.
We retain your message and personal information for as long as necessary to fulfill the purpose of our service, which means until your message has been delivered to your designated recipient after your passing has been verified.
If you request deletion of your message and data, we will permanently remove it within 30 days of your request.
Contact form submissions and general correspondence are retained for up to 2 years for customer service purposes.
Our website does not use cookies for advertising or marketing tracking. We do not use third-party analytics tools that track individual users across websites. Standard server logs may record basic visit information for site maintenance purposes.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page. Your continued use of our service after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to update or delete your information, or have any concerns about how your data is handled, please contact us:
Email: info@messageafterdeath.com
Location: Pendleton, Oregon, United States
Business Entity: Heezy LLC